Privacy Policy

Last Updated: 4 October 2026

At Akaayu, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect information when you visit our website, place an order, contact us, or otherwise interact with Akaayu.

By using our website and services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when you browse our website, create an account, place an order, contact customer support, or interact with our services.

This information may include:

Name
Email address
Mobile or telephone number
Billing and shipping address
Order and transaction details
Information you provide when contacting customer support
Other information you voluntarily provide to us

We may also automatically receive certain technical information when you visit our website, such as information about your browser, device, IP address, and interactions with our website. This may be collected through cookies and similar technologies.

2. How We Use Your Information

We use personal information for purposes that are reasonably necessary to operate our business and provide our services, including:

Processing and fulfilling your orders
Processing payments and order-related transactions
Delivering products to you
Providing customer support
Responding to your questions and requests
Managing returns, exchanges, cancellations, and refunds
Improving our website, products, and customer experience
Maintaining website security and preventing fraud or misuse
Sending service-related communications
Sending marketing communications where permitted and where you have provided the required consent or preference
Complying with applicable legal and regulatory requirements

3. Cookies and Similar Technologies

Our website may use cookies and similar technologies to help the website function properly, remember preferences, understand website usage, and improve your shopping experience.

Depending on the services and settings used on our website, cookies or similar technologies may also be used for analytics, advertising, or personalization purposes.

You can manage certain cookie preferences through your browser or the privacy controls made available on our website, where applicable.

4. Sharing of Personal Information

We do not sell your personal information as part of our ordinary business operations.

We may share information with trusted service providers and business partners when reasonably necessary to operate our website and provide services to you. These may include providers involved in:

Website hosting and ecommerce technology
Payment processing
Order fulfilment and delivery
Customer support
Website analytics and technology services
Marketing and advertising services, where applicable

We may also disclose information when required to comply with applicable law, legal process, governmental requests, or to protect the rights, safety, and security of Akaayu, our customers, or others.

5. Payment Information

Payments made through our website may be processed by third-party payment service providers. Payment information may be collected and processed by the relevant payment provider according to its own privacy and security practices.

Akaayu does not require you to share your complete payment card details through email, social media, or customer support messages.

6. Order and Delivery Information

When you place an order, we use the information necessary to process, fulfil, and deliver your purchase. This may include your name, contact information, shipping address, order details, and other information required for successful delivery.

Information may be shared with relevant logistics, delivery, payment, or fulfilment service providers when necessary to complete your order.

7. Marketing Communications

Where permitted by applicable law, Akaayu may send promotional or marketing communications about products, offers, launches, or other updates.

You can choose not to receive promotional communications by using the unsubscribe option provided in the communication or by contacting us.

Choosing not to receive marketing communications will not affect essential service communications relating to your orders or account.

8. Data Security

We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure. You should also take reasonable precautions when using online services, including keeping your account credentials confidential.

9. Data Retention

We retain personal information for as long as reasonably necessary for the purposes for which it was collected, including providing services, maintaining business and transaction records, resolving disputes, preventing fraud, and complying with applicable legal or regulatory obligations.

When personal information is no longer required for a legitimate purpose, it may be deleted, anonymized, or otherwise handled in accordance with applicable requirements.

10. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including rights to access, correction, updating, or withdrawal of consent in circumstances where consent is the basis for processing.

You may contact us using the details provided below if you have a question about your personal information or wish to exercise a privacy-related request.

11. Children's Privacy

Our website is intended for general consumers and is not specifically directed toward children. We do not knowingly request or intentionally collect personal information from children where such collection is not permitted by applicable law.

12. Third-Party Websites and Services

Our website may contain links to third-party websites, applications, payment services, social media platforms, or other services.

Third-party services operate under their own privacy policies and terms. Akaayu is not responsible for the privacy practices of websites or services that we do not control.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

When we make changes, the updated version will be published on this page with the revised "Last Updated" date.

14. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or the way Akaayu handles personal information, you can contact us:

Calypso Global Agency
10 A, Khandsa Rd, Khandsha, Sector 10A,
Gurugram, Haryana 122001

Email: akaayufashionstore@gmail.com

Phone: +91 9811574390

15. Questions About Your Privacy

If you have any questions about how your information is collected or used, please contact us using the information above. We will review your request and respond in accordance with applicable requirements.